Tel: 0800 114 3634

Complaints

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209.

If your guarantees/warranties are not insurance backed please state ‘guarantees/warranties are not insurance backed’ on your invoices and your website.

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