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These pieces of information are used to improve services for you through, for example:
- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
- analysing data to help us understand how you use online services so we can improve them
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Cookies for measuring use of services
By understanding how people use the website we can improve the content and functionality provided. This also ensures that the service is available when you want it and fast. We use a number of different methods of gathering this data, including services provided by Google Anayltics.